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Coronavirus Travel Updates

Due to the Coronavirus outbreak, increased travel restrictions and government advisements, Vacations By Rail is implementing a program to provide peace of mind and assist our travelers with options and flexibility.

If you are scheduled to travel with us in 2020, we have altered our policies as follows:

For travelers departing on or before May 31, 2020:

Customers traveling on an Escorted Tour

  • May elect to change their departure to travel later in 2020 and receive a refund in the form of a Future Travel Credit valued at 120% of all payments received.
  • May elect to change their departure to travel in 2021 and receive a refund in the form of Future Travel Credit valued at 100% of all payments received.

Customers traveling on an Independent vacation

  • May elect to change their departure to travel later in 2020 and receive a refund in the form of a Future Travel Credit valued at 100% of all payments received less supplier fees.
  • May elect to change their departure to travel in 2021 and receive a refund in the form of a Future Travel Credit value at 100% of all payments received less change and supplier fees.

For travelers departing after May 31, 2020, through the end of the year:

For Escorted Tour Bookings paid in full: Guests may change their departure on the same tour free of charge or change to an alternate 2020 tour with no change fee. (Supplier fees, if applicable, are additional) Guests scheduled to depart in the next 28 days who elect to change to an alternate 2020 departure will also receive a 2021 Future Travel Credit.

For Escorted Tours Bookings not paid in full: Guests may change to an alternate 2020 departure date for the same tour free of charge or change to an alternate Vacations By Rail tour with no change fee. (Difference in price and supplier fees are additional)

Standard cancellation policies apply for all escorted tours.

For 2020 Independent Vacation Bookings: Guests may change to an alternate 2020 departure date and receive a 2020 Future Travel Credit for 100% of all payments received less any applicable supplier fees. Guests wishing to change their departure to 2021 will receive a 2021 Future Travel Credit for 100% of all payments less a $250 per person change fee and applicable supplier fees.

Cancellations for guests traveling in the next 45 days are subject to 50% of the standard cancellation fee; guests traveling 46 days or more in the future are subject to standard cancellation terms.

We are currently prioritizing customers traveling on or before April 30. If you are traveling during that time frame and have a question regarding your specific itinerary, please contact your Rail Specialist at 877-929-7245. Otherwise, we would like to ask that you submit your inquiry via email.  We appreciate your patience during this complex time.

Any change to the current situation will be communicated directly to customers.  When we become aware of advice or guidance that will impact our itineraries, we are contacting our impacted customers to counsel them on their options.

This policy is current as of March 27, 2020 and is subject to change at any time.

For the facts on Coronavirus please visit: https://www.cdc.gov/coronavirus/2019-ncov/index.html

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