Traveling Safer Together
When you’re ready to travel, we’re ready to welcome you aboard.
Our goal is to show our travelers amazing destinations around the globe aboard the most iconic trains. In doing so, the health and safety of our guests, employees, and travel partners is our chief concern. To that end, we have implemented new guidelines and safety procedures based on input from national and international health organizations as well as our in-country suppliers. These enhanced health and safety procedures before, during, and after your trip ensure an enjoyable and safe vacation experience for all.
Here is what we are doing to travel safer together:
Before You Go
Since policies vary from city to city and can change at any time, travelers will receive a detailed summary of safety procedures and requirements customized to their specific itinerary as part of their travel documents. Travelers will also be asked to self-certify their health prior to embarking on their rail tour. This ensures we are all healthy together.
Where appropriate, our escorted tours will operate at a reduced capacity. Physical distancing measures will be taken while on tour, including on motorcoaches and within attractions. In addition, many trains, cities and establishments currently require the use of facial coverings, and for the safety of our travelers we will be doing the same while in public spaces. We are working with our suppliers and training our tour managers to ensure the highest level of cleanliness and hygiene on our tours from start to finish.
Trains and Motorcoaches: Trains and motorcoaches are subject to regular deep cleaning procedures and daily maintenance for high touch areas. Hand sanitizer and/or wipes will be available for all travelers, although we recommend guests bring their own as well.
Hotels: We have certified that all the properties included in our tours have introduced new cleanliness standards and disinfecting procedures for hotel rooms and common areas alike.
Attractions, Activities and Dining: Working closely with our partners, we have made modifications as needed to ensure physical distancing within attractions, during excursions, and at meals while maintaining an authentic local experience.
Please note: Protocols and procedures may vary by country, supplier and itinerary. However, your travel documents will provide any additional specific information pertinent to your itinerary.