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Privacy Policy

Your privacy is important to Vacations By Rail. Vacations By Rail is committed to protecting your personal information and will not rent or sell your information to a third party. It is intended solely for the securing of travel products and services and periodic announcements of our products we feel would be of interest to you. 

Collection, Use, and Accessing of Information

Personal Information

When you purchase travel products from our web site, register for an interest or wait list, and sign up for one of our newsletters, we ask for personal information to be kept on file and used only for these purposes. If you have subscribed to a Vacations By Rail newsletter and wish to stop receiving this communication, click the Unsubscribe link at the bottom of the email and follow the instructions. Should you wish to stop receiving other communication related to future travel and new products, please contact a Vacations By Rail travel specialist or email marketing@vacationsbyrail.com. In some instances, in the interest of conducting business transactions, we must share select pieces of personal information for the purposes of securing travel arrangements and processing credit card payments. These vendors have access to personal information needed to provide the service you requested but are not authorized to use it for other purposes. 

Non-Personal Information

From time to time, and especially if you travel with us, we also request information via surveys, contests, polls, and other promotions, and of course, you may contact us via email with any comments or questions. Participation in any of these activities is voluntary and therefore your decision if you wish to share additional information with us. In these instances, we will collect personally identifiable informational (for instance, your contact information) and demographic information (for instance, zip code, age range, etc.). Contact information is used to notify winners and award prizes when submitted for contests and prize drawings or to be in touch for customer relations measures for surveys and direct emails. Information collected through surveys will be used for purposes of gauging your satisfaction with our product and monitoring and improving our offerings. 

Affiliates and Partners

You may be asked to provide your personal information anytime you are in contact with Vacations By Rail or a Vacations By Rail affiliated company or partner. Vacations By Rail and its affiliates and partners may share this personal information with each other and use it consistent with this Privacy Policy. They may also combine it with other information to provide and improve our products, services, content, and advertising. 

We do not knowingly collect information from children under the age of 13 and require that those making purchases on vacationsbyrail.com are 18+ years of age. Some travel products may be subject to age restrictions or qualify for age-related savings. 

Comply with laws:

We may occasionally release personal member information when release is appropriate to comply with laws, to enforce the Terms of Service applicable to our website, or to protect the rights, property or safety of visitors to our site, our customers, the public or Vacations By Rail. 

Online Technology and Security

Cookies are very small text files that your web browser manages for you. We have kept the use of cookies to a minimum, but when they are used on this web site they are only used for anonymous tracking of what web pages have been accessed, how frequently, and for how long. You are an anonymous web user until you elect to make an online purchase, sign up for an interest or wait list, or register for our newsletter, at which point you will need to provide personal information. 

We use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other Web sites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, visit www.networkadvertising.org/managing/opt_out.asp. 

Vacations By Rail uses secure SSL encryption to protect your data that is transmitted electronically thus ensuring that your personal information is protected as it is sent to us. 

Conditions of Use

Vacations By Rail reserves the right to change this Privacy Policy at any time to respond to changes in the law or in our business practices. All users of this web site agree to this Privacy Policy. For questions regarding this Privacy Policy, please email info@vacationsbyrail.com.