Spain & Portugal

“Booking with VBR was easy. The only challenge was waiting for the confirmation of the services so we can book our flights and take advantage of deals. The hotel upgrade took a while to be confirmed. But overall, the VBR agents I dealt with were very helpful. We just came back from our Barcelona/Madrid/Seville trip and I have to say, everything went very well. The experience was fantastic and we had a wonderful time. The tour itinerary which included sightseeing, guided tours, river cruise, walking tours, cuisine tours (tapas tour and paella lunch) were so organized, timely and done by professional tour guides. I would like to make a special mention to the following tour guides who made our travel experience so much more enjoyable and meaningful: Juan Martin: Juan was our sightseeing tour guide in Madrid. He was very welcoming, friendly, thoughtful and respectful. We felt very comfortable and we trusted him right away. We learned a lot from him. He shared with us background and history of the historical sites in Madrid. He gave us excellent tips as to where to go, what to do and where to eat outside of our scheduled events. He even called the restaurant for us to make a reservation. He is such a gentleman. Top 3 things we really enjoyed: Royal Palace/Cathedral of Madrid, The Prado Museum and Puerta del Sol. We are grateful for Juan's insight and kindness. He sets the standard very highly. Great job Juan! Fernando Alonso Lopez: Fernando was our Tapas Tour Guide in Madrid. He was so much fun! Fernando was very happy to meet us and was friendly and welcoming. Before the tapas dinner, he took us on a walking tour to a few of the historical spots which we appreciated very much. Then he surprised us with a reserved table at San Miguel for our first tapas experience. That was such a treat! We felt very special. Our 2nd tapas restaurant was exceptional. There was a gentleman playing the piano and singing nostalgic songs. That made me very emotional inside and made the experience unforgettable. We had a great time. After dinner, Fernando showed us how to navigate back to our hotel. He took the time to walk us to the closest cross street to make sure we find our way back to the hotel and make it there safely. Well done Fernando! VBR - we would appreciate it if you convey these comments to the tour company Juan Martin and Fernando Lopez are affiliated with in Madrid. Thank you!

“We were very happy with the quality of the hotels and guides and with the day trip to the Duoro valley which was the highlight. Only difficulty encountered was in meeting the driver at Lisbon airport.

“Excellent!